Store Policy
Customer Care
Welcome to Crafted by Eyat! We're delighted to have you as our valued customer. Please take a moment to review our store policies below to ensure a seamless and enjoyable shopping experience.
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We offer both domestic and international shipping. Orders are typically processed within 1-2 business days. Shipping times may vary based on your location and the shipping method chosen during checkout. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping and Delivery
Returns and Exchanges
We accept returns and exchanges within 30 days of purchase.
Items must be unused, unopened, and in their original packaging.
To initiate a return or exchange, please contact our customer support team with your order details.
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original method of payment within 7 business days.
Product Quality:
We are committed to providing high-quality hair care products. If you have any concerns about the quality of your purchase, please reach out to our customer support team for assistance.
Privacy & Safety
Your privacy is important to us. We handle your personal information with utmost care and adhere to our Privacy Policy.
We use secure payment gateways to ensure the safety of your financial information during transactions.
Wholesale Inquiries
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We provide wholesale services to Beauty Supply stores, Salons, and Independant Stylists.
Contact us support@craftedbyeyat.com
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments